Scentsation Perfume Store

Scentsation is a perfume retailer based in Gaborone, Botswana. This website contains information about Scentsation and products of  beauty and other goods stocked by Scentsation. You are able to shop online or visit Scentsation for a wide variety of our perfume brand collection

General Terms & Conditions

These Terms and your use of this Website shall be governed by the laws of the Republic of Botswana and the parties to these Terms are you and Scentsation By continuing to use this Website you accept these Terms.

Scentsation will not be liable for any loss, damage or expense arising from the use of or reliance upon the information provided on this Website and does not guarantee the completeness or accuracy of the information contained on this Website.

You consent to the exclusive jurisdiction of the High Courts in the Republic of Botswana in respect of any disputes arising out of your use of this Website or in respect of these Terms.

Scentsation reserves the right to amend or replace these Terms from time to time. Any amendments to these Terms, or the new Terms, as the case may be, will be published on this Website. You are only granted a limited right to access and make personal use of this Website. This right does not permit you to reproduce, distribute, sell, modify or otherwise use the content of this Website, or any portion thereof, for any public or commercial purpose, without the prior written consent of Scentsation Store.

By accessing this Website you agree to be bound by and to adhere to these Terms. Should there be any provision in these Terms that you do not understand, the onus is on you to ask Scentsation retailer to clarify the relevant provision to you before you accept the Terms.

Responsible Use Policy

This Website is provided by Scentsation “as is” and Scentsation makes no representations or warranties as to the operation of this Website or the content thereof. Scentsation does not warrant that the service from this Website will be uninterrupted, timely or error free.

Scentsation does not warrant that this Website, its server(s) or any electronic mail sent from this Website are free of viruses or other harmful components. You are solely responsible for the protection of your hardware and software from viruses and other harmful components.

No person, business or website may link to this website without prior permission of this Website. The inclusion of any link on this Website to any other website does not imply an endorsement by Scentsation of that linked website or any services or products offered on that linked website.

Comments made via this Website must not violate the right(s) of any third party, including any intellectual property, privacy or other personal or proprietary right. Comments containing any defamatory, unlawful, abusive or obscene material will be deleted at Scentsation discretion and the contributor of such comments will remain accountable towards any third party to whom harm has been caused. Scentsation and its third party service providers shall not be responsible, and shall have no liability to you, with respect to any information or materials posted by others on this Website.

Scentsation does not necessarily endorse or agree with the comments posted on this Website. Comments posted on this Website are reflective of the views of the contributor thereof and do not necessarily represent the views of Scentsation or its third party service providers. Please note however, that your comments will become the property of Scentsation and Scentsation will not be limited in the use of any of your comments. Scentsation  will not compensate you for its use of any comments made via this Website.

Neither Scentsation nor any of its employees, its third party service providers, its agents or its affiliates shall be liable for any damage or loss of any nature, and howsoever arising, including out of the use of or inability to use this Website, any reliance placed on the content of this Website or any website which is linked to this Website by a hyperlink. By using this Website you indemnify Scentsation , its employees, its third party service providers, its agents and its affiliates against all such losses and damages.

Scentsation reserves the right to suspend this Website or any part thereof or to terminate your account at any time if Scentsation deems that you are not using this Website in compliance with these Terms.


Nothing contained in the online service/Website should be construed as medical, commercial or other professional advice. Detailed professional advice should be obtained before taking or refraining from any action based on any of the information or material contained in the online service/Website or any communications provided to you.

Scentsation makes no claims or representations that any or all of the content of the online service/Website may be lawfully viewed or downloaded outside of the Republic of Botswana, and unless otherwise specifically stated , the content of the online service/Website is directed solely at users who access the online service/Website from the Republic of Botswana.

Product, Promotion and Pricing content displayed on the Website

The images of the products reflected in our online catalogue / Website are for illustration purposes only and are subject to availability. The warranty on these goods will be honoured by Scentsation in accordance with the Returns and Defective Item provisions hereunder.

We reserve the right to limit quantities of promotional products per customer.

Prices are correct as at the time of publication on this Website, but are subject to change without notice. Scentsation will take all reasonable efforts to accurately reflect the description, availability, purchase price and delivery charges of products on the Website, however should there be any errors on the Website, we will not be liable for any loss, damage or expense that you incur in connection with such error, save for in the case of any incorrect purchase price, in which case we will refund to you any amount already paid.

Prices will be displayed in Botswana Pula and include VAT. Prices are applicable to cash, debit card and credit card purchases only, include any discounts and may differ when claiming from your medical aid.

Should Scentsation not be able to fulfil any order at the advertised price due to sold out stock, Scentsation store will inform you via your elected method of communication. If you have already paid, Scentsation will reimburse you for the Pula value you have paid for such product.

Prices on this Website apply to Botswana only and products purchased via this Website will only be delivered within Botswana to areas where we deliver. Prices may vary in our physical store(s). Some products are not necessarily available in the Scentsation stores and the prices on this Website may vary in-store from time to time, therefore Scentsation store makes no guarantee that any particular product will be available at the price displayed on this Website in the Scentsation store. Please contact the store to ascertain the availability of the product concerned.

Online Shopping

You must be 18 years or older to place an order via this Website. You can either register and complete an online shopping profile, or shop as a guest. When checking out as a guest, you will need to provide personal details and a delivery address in order to complete the transaction. We encourage all shoppers to register and create an online shopping profile to ensure future online shopping transactions are quick and easy. Once you have completed an online shopping profile and have registered, you agree to keep your username and password secure and confidential. Selecting a product and adding the product to your shopping basket does not constitute a sale or order. Your order will be deemed to be confirmed once you electronically submit a completed order for one or more products offered by this Website and your payment has been authorised.


Our online payment options are administered by ABSA Bank, who are trusted experts in the field of secure online payments. You may pay for your order by one of the following payment methods:

• Credit card: Visa or MasterCard;
• Debit card: Visa or MasterCard.

Payment will be effected on confirmation of your order and prior to delivery. The total value of your online order will debited against the payment method tendered during the checkout process.

Once you have selected your payment method and accepted these Terms, you will be directed to a secure site for payment of the applicable purchase price for the goods. Your payment will be presented to the bank for authorisation. Should such authorisation be declined, you order will be cancelled. Should the authorisation be successful, your order will be processed for delivery to you.

Cancelling Orders

Scentsation store reserves the right to refuse to processing of the payment for any order and/or to cancel any purchase, partially or completely, with notice given to you.

If you discover that you have made a mistake with your order and the order has not yet been confirmed by Scentsation as set out in the Online Orders section above, please contact Scentsation store immediately. Scentsation cannot guarantee that we will be able to amend or cancel your order in accordance with your instructions. Orders cannot be cancelled once they have been confirmed by Scentsation as set out in the Online Orders section above. You are, however, entitled to return the products in accordance with the Returns sections hereunder. Delivery fees are non-refundable for cancelled orders or returned orders.

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